Give employees better healthcare At lower cost

Faster access to care, lower claims and less time off work

Trusted By

The state of Connecticut has been working with Upswing for more than 2 years. The Upswing team has been an outstanding partner. They have been very flexible in meeting our plan’s needs. Our members that have engaged with their service have reported very positive experiences and our initial review of the data indicates the program is having a positive financial impact on the plan

- Joshua Wojcik, Assistant Comptroller at State of Connecticut

The service is so easy to use. I spoke to someone within a few minutes. I did the exercises prescribed and I already feel better

- Joy O, Patient

It was great to talk to someone about my symptoms without having to go into a doctor's office. I was prescribed exercises for my knee and if it's not better then we'll move to making an appointment with an orthopedist. Perfect!

- Yesenia R., Patient

The state of Connecticut has been working with Upswing for more than 2 years. The Upswing team has been an outstanding partner. They have been very flexible in meeting our plan’s needs. Our members that have engaged with their service have reported very positive experiences and our initial review of the data indicates the program is having a positive financial impact on the plan

- Joshua Wojcik, Assistant Comptroller at State of Connecticut

The service is so easy to use. I spoke to someone within a few minutes. I did the exercises prescribed and I already feel better

- Joy O, Patient

for Employers

MSK injuries drive 20% - 30% of employer healthcare costs and 360 million lost workdays annually.

Worse, 40% are misdiagnosed, leading to wasted healthcare dollars.

Upswing Health provides immediate access to orthopedic care through:

  • AI-powered symptom assessment
  • On-demand consultations with Certified Athletic Trainers
  • Virtual visits with Orthopedic Physicians
  • Proven recovery plans created by Physical Therapists
    • Upswing resolves 80% of low & medium acuity MSK injuries
    • Employers save 56% on MSK costs – a $189 reduction per member/month

Lower Costs

  • Typical MSK episode cost: $3,000 (excluding lost productivity)
  • Upswing cost: $300 - $500 ? no lost workdays!

Better Access to Care

  • 24/7 AI-based injury assessment – No more waiting for a diagnosis
  • Connect instantly with medical professionals
  • Self-help rehab programs tailored to each injury

Less time off work

  • Faster answers = fewer unnecessary doctor visits & tests
  • Less time away from work = higher productivity

Reduce healthcare costs
(while offering better benefits)

Less office visits and faster access to care means lower claims
  • No more unnecessary referrals, MRIs, or delays
  • 80%+ of MSK injuries can be managed virtually
  • Faster care = fewer claims, lower costs
Learn how Upswing lowers costs & improves care
Reduce healthcare costs (while offering better benefits)

How Upswing Works

  • 1. AI-powered tool diagnoses injuries in minutes
  • 2. Certified Athletic Trainers available in 15 minutes to answer questions and guide recovery
  • 3. Orthopedic Physicians available via telehealth within 24 hours
  • 4. If needed, Upswing coordinates imaging & specialist referrals

→ Costs employers just $300 - $500 per episode

BETTER BENEFITS, LOWER COSTS!

Trusted by Employers, Loved by Employees

“It was just the immediate feedback. I felt consistently throughout the process that I had whatever resource I needed at any point in time, which was great.”

- Mark M

for Employers
Frequently Asked Questions

Upswing’s pricing is flexible and can structure employer payment plans several ways. All result in substantial cost savings for employers.

American employers spend an average of $1000 per member per year in claims costs on musculoskeletal injuries or approximately $3000 per MSK episode per engaged member. By contrast, Upswing’s employer customers spend an average of $300 - $500 per episode on musculoskeletal injuries.

Upswing can structure employer payment plans in one of several ways.

  • - Per employee (or per member) per month

  • - A lower per employee per month blended with a per engagement case rate

  • - A per engagement case rate alone (a fee-per-episode model allows employers only to pay when their employees use Upswing Health).

  • - For some larger employers, Upswing also offers a shared savings model, where Upswing is paid a percentage of total MSK claims costs saved.

The current state of orthopedic care delivery is totally misaligned. The ONLY way to manage these costs and reduce the wasted services is by encountering the member the moment they have an injury and are in pain.

Over 80% of MSK injuries can be managed virtually, at home, using Upswing’s curated condition specific physical therapist developed self-help exercises – and followed by an Upswing Athletic Trainer Coach.

Additionally, over 40% of orthopedic injuries are initially misdiagnosed (typically because a professional with orthopedic expertise was not available to assess the condition). This misdiagnosis is a key contributor to the 50% failure rate of initial orthopedic interventions to solve the intended problem.

Collectively, for many employers, this has created the largest single category of healthcare spend riddled with waste, inefficiency, lost productivity and unnecessary surgery.

It’s easy to envision Upswing’s comprehensive and coordinated virtual first approach resolving most of these entrenched problems.

Yes, Upswing was designed by a team of orthopedic doctors to solve this problem.

Upswing Coaches are the patient’s first point of contact in conjunction with a broad network of Upswing’s orthopedic specialists. They are all Certified Athletic Trainers specializing in the initial evaluation of soft tissue, bone and joint injuries.

Certified Athletic Trainers are sports medicine specialists who you often see run out onto the field to evaluate injured players. They are trained to review a patient’s response to Upswing’s symptom assessment tool and answer questions about their symptoms, injuries, and treatment options. They closely follow and monitor Upswing’s patients and personalize their self-help rehabilitation programs. Our Coaches can arrange a telehealth visit with an Upswing orthopedic physician who can provide more in-depth assessment, treatment and specialized care. Our Upswing physicians can even arrange for x-rays and MRI scans. If in-person physical therapy or an orthopedic surgical consultation is necessary, Upswing Coaches can help navigate the patient to these important resources.

Upswing’s Orthopedic Physicians are Board Certified doctors who specialize in Sports Medicine and/or Orthopedic Surgery. These doctors work within Orthopedic practices or with sports teams and help guide patients through non-surgical measures. Our physicians have decades of experience and have worked in numerous sub-specialty fields.

No problem! Upswing works seamlessly within your network of care. Depending on the program, our care team can also assist you with referrals for imaging (x-rays and MRI scans) and when necessary, appointments with in-network physical therapists or orthopedic surgeons. Our mission is to guide you on the right care path as quickly as possible, with our care team or when necessary, with other in-network providers.

Have Questions?

Contact us today to learn more.

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